Shipping policy

Effective date: 1 November 2026 | Last updated: 1 November 2026

We ship across India to all pin codes our courier partners serve. Serviceability is checked at checkout. We do not ship outside India. Orders are dispatched from Bengaluru through courier partners.

All prices are inclusive of taxes. The shipping charge is shown at checkout before you pay. Time-limited shipping offers (for example free shipping during a launch period) are published on the product page. Terms applicable as per Launch Offer Terms & Conditions during the offer period; this policy applies at all other times.

• COD is available on orders up to ₹5,000. It is not available on orders above ₹5,000.
• A COD charge of ₹99 applies. It is paid online at checkout, before the order is confirmed. We show this charge before you pay.
• The order value itself is paid to the courier on delivery.
• The ₹99 COD charge is refunded if you cancel before your order is processed. Once it is processed it is not refunded. An order canceled by us for any reason is eligible for refund. Refer to Cancellation, Returns & Refunds Policy for details.
• We may call or message you on WhatsApp to verify a COD order. If we cannot reach you in 3 attempts, we may cancel the order and refund the COD charge.
• COD option availability is at the discretion of the Brand and the option may be removed without any prior notice.
• We may switch off COD for customers with repeated refused or undelivered COD orders.

We dispatch orders within 2 business days of order confirmation. Business days exclude Sundays and public holidays. Pre-booked orders ship on the dispatch date shown on the product page. Any delay or deviation of timeline from the original promised processing date will be communicated via available channels of communication.

You will be notified by available channels of communication (including but not limited to email and/or WhatsApp) when your order is processed and again when it is shipped. Tracking details are explained in Section 6. An order is processed when you receive the order-processed notification from us or when a tracking link is generated. Once an order is processed, it can no longer be cancelled.

Delivery typically takes 4-8 days from dispatch depending on your location. These are estimates, not guarantees. Weather, strikes, courier capacity, festivals and remote locations can add time.

The tracking details will be shared once the order is dispatched and the same can be tracked on the applicable courier (service provider) official website. The order can also be directly tracked on our website “https://nobadscience.shiprocket.co” via the Track order link using your order ID or AWB number.

• Please give a complete address, pin code and a working phone number. Delays or failed deliveries caused by incorrect details are not our responsibility.
• You can change the address only before the order is processed. Write to us on WhatsApp or email with your order number.
• If a delivery attempt fails, the parcel returns to us. Your order is deemed cancelled and you will need to place a new order if you want it. Refer to Cancellation, Returns & Refunds Policy for what is refunded.
• Attempts once marked returned by the courier partner are non reversible as delivery service is managed by the courier/service provider. We as the seller/manufacturer/owner of the brand/product are not responsible for orders not successfully delivered after delivery attempts.

• Check the outer package. If it looks damaged, opened or tampered with, contact us within 72 hours of delivery.
• You must record a continuous, uncut video of opening every parcel. It is the only proof we accept for a damage, wrong-item or missing-item claim. Refer to Cancellation, Returns & Refunds Policy for what the video must show.
• Photos and screenshots are not accepted as proof for a return or refund.

Contact us within 48 hours of the "delivered" status. We will raise an investigation with the courier. This can take 6-10 working days, and we will keep you updated. We may ask for details such as who was at the address and your phone location of record. Refer to Cancellation, Returns & Refunds Policy for what is refunded or re-shipped if the courier confirms non-delivery.

• We are not liable for delays caused by events outside our reasonable control, but we will always help you track and resolve a delayed order.
• If an order cannot be delivered because of force majeure, refer to Cancellation, Returns & Refunds Policy for what is refunded.